No, we don't. We are a cage-free grooming salon. We provide waiting area for all dogs before and after their grooming session.

Love your pet but hate the shed? Shedding is a major concern for many pet owners and although there is no way to completely stop shedding. With only one or two treatments our de-shedding treatment is result guaranteed to reduce the shedding by up to 80%. The process is done with proper tools to remove the loose dead fur before shower. After shampoo, next is to apply de-shedding conditioner treatment to loosen the dead fur and also to hydrate the coat and skin. During drying, high velocity dryer to loosen dead undercoat and hand fluff the coat. After the coat is dried various special de-shedding tools are used to remove the undercoat to complete the process. During shedding season, this process needs to be completed every 3-4 weeks in order to be effective. It is a bonus for allergy sufferers too; as it reduces the pet hair, dander and airborne elements that cause these reactions.

This is probably the first question everyone asks. Dogs come in many different breeds, shapes, sizes and coat condition. To ensure we give you the best price, the cost of grooming your dog will depend on a few factors such as coat type, coat condition and the type of fur cut style you are after. To get a quote on your dog's wash or groom, simply text or phone Dog Haven Grooming Salon or have a look at our price list on our "Salon" page.

We can quote an estimation grooming price guide over the text or phone. However, our prices are based by breed, size of dog, coat condition and type of groom you are after. Temperament of the dog and tangled-fur can increase the base price.

We accept NETS, PayNOW, PayLAH, GrabPay, ShopeePay and Cash. Payment is due upon collection.

Grooming times differ for each pet. Depending on your pets coat and the type of groom requested, an appointment can take between 1 to 5 hours. For instance small short hair pets can be completed within an hour to where small dogs with long hair can take 3-4 hours depending on the cut desired and the pets cooperation and larger dogs could take considerable longer. When you schedule to have your pet groomed a time frame will be given to you based on your pet's specific needs. We always schedule more than enough time for each pet so that we have time to get acquainted with your pet and them to us. This also gives us time to give them frequent breaks and extra loving in between each process.

Yes, it is best to make a grooming appointment to ensure your pet is groomed on a day and time that best suits you.

If your puppy is 8 weeks or older and has completed the vaccination requirements it may be a good time to get your puppy used to a professional groom.

Yes. We ask that you not to speak to your pet during the process as we need their undivided attention. We will ask that you have a seat and watch quietly as the grooming process takes place. If your pet still responds to your being there, we may have to ask you to leave so we can continue safely.

A partial or a full charge will be billed, depending on how far the grooming has been completed. This usually applies to special handling care pets (sick, geriatric, aggressive or fidgety)

Yes. We reserve the right to refuse providing services should the situation be assessed as dangerous to the pet or/and to the groomer. In situations where the owner is unreasonable or abusive/rude, we may also decline to groom your pet.

Yes! cats and small animals are welcome!


“Humanity above vanity” is the golden rule at Dog Haven Grooming Salon. We will always strongly recommend a “shave-down” for matted fur. The procedure of de-matting/de-tangled, breaking out mats with a brush is both painful and inhumane to the pet. Pets which undergo the process of breaking out mats quickly learn to associate pain and negativity with the grooming process. A severely matted pet may have to be shaved down or referred to a veterinarian. You might be asked to sign a release pet form, as mats often hide irritated and infected skin conditions caused by the skin’s prolonged exposure to dirt, moisture, mold and parasites trapped underneath the matted coat. If owner insist to request for de-matting/de-tangled services, we will do our best to make the process as pleasant as possible. If your furkid is not able to tolerate or too stressed, we will stop the de-tangled process for the comfort of the dog.   (Picture of badly matted dog)

We are afraid NO, sorry. Only brushing and combing can prevent mats. There are a few products that can help you out while you are brushing and combing, but none will magically de-mat your dog. If your pet has minor matting, it is possible that it can be worked out. If your pet has excessive matting, unfortunately, no. Your pet will have to be shaved and start from scratch. Many people believe that this process does not hurt, but it does, more than you can imagine. It is inhumane to put that much stress and pain on your pet just for beauty’s sake. Their new fur will grows out fast before you realize it!

Quicking a nail is when a nail is trimmed to the point of making it bleed. Inside of a pet's nail are blood vessel and nerves. For dogs (or cats) with clear nails, the blood vessel is more easily seen and avoided. For dogs with black nails, the blood vessel is completely hidden from view and quicking can happen more easily. Quicking a nail is comparable to receiving a very minor paper cut. Some dogs react highly and some dogs don't react at all if their nail is quicked. Stopping the bleeding is easily done by applying a styptic powder or gel to the bleeding nail. Highly excitable dogs can cause their own nails to bleed by scratching their nails down to the blood vessel.

Anal sacs or glands are two small internal glands that sit on either side of the dog's anus. Many dogs will secrete the sacs on their own when they defecate. Some dogs are not able to secrete them on their own and require someone to do it for them. Signs that your dog cannot secrete their glands are scooting on the floor, constant licking around their anus or a fishy smell from it rear area. (Picture of anal gland)